First Home Buyer Club is committed to providing you with the best possible customer service experience.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future First Home Buyer Club customer support features you may be required to submit personally identifiable information. Ways we may collect your information may include our online forms, contact and enquiry forms and newsletter subscriptions.
Personal information that is collected for clients includes:
* Contact information (telephone & email)
* Postal Address
* Financial details pertinent to executing a Residential Building Contract
* Proof of ownership of land nominated in Residential Building Contract
* Any other legal requirements
Sharing of your personal information
We only provide your information to the companies we are alignment with and any other companies with whom you may choose to deal. These include lenders, our investment strategists and insurance companies (and their representatives). We do not under any circumstances trade or sell your information. If you decide not to provide full and accurate financial information to us, we may not be able to provide appropriate advice to you. Remember, you can check the information we hold about you at any time.
Company emailing & update policy
First Home Buyer Club may occasionally send out informative emails to our subscribed recipients. Our emails are sent out to those who have subscribed via our online social media pages, surveys, competitions, through our website or have used our services. If you receive these emails you may easily update your personal information or unsubscribe at any time by clicking the links on the bottom of the email you receive.
Website analysis & statistics
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
Level 3, 160 Edward Street, Brisbane City 4000
Phone: (07) 39 111 377